Highly diverse, fully representative
database of over
3,000 16-85+ years
potential patients.

PIL User Testing

Our approach to Patient Information Leaflet testing (PIL user testing) is based on a genuine desire to make information the best it can be for patients, as well as meeting regulatory requirements. Through our rigorous screening and user testing processes you can be confident your PIL will pass smoothly through the approval process.

Patient Information Leaflet user testing

 Independent review of PIL readability and mock up to optimise text and layout.

 Rewriting of the leaflet PIL reformatting to current QRD upon request.

 Selection and reimbursement of test subjects from our in-house user database of 3,000 potential patients and consumers aged 18 – 85, including those with lower literacy levels.

 Preparation of protocol / questionnaire and printing of mock up.

 Conducting of the interviews pilot test n-3; two rounds of testing on 10 test subjects per round.

 Summary findings to be e-mailed to sponsor after each test phase with any recommendation(s).

 Production of final test reports into one PDF ready for submission (m. 1.3.4).

 Test timescale 4–6 weeks of receipt of formatted PIL ready for testing, with fast-track service available.


Patient Information Leaflet bridging studies

 Initial assessment of PIL to determine whether full testing or bridging is required and assessment of suitable ‘parents’.

 Reports ready for submission within 2-3 weeks of receipt of formatted PIL.